The Travel Cubes

Refund & Cancellations

Cancellation Policy:-

  • Cancellation 60 days prior to departure/ travel date will attract 25% of total cost as cancellation charges or the initial advance amount shall be forfeited whichever is higher or in certain special cases as per the policies of service providers as some hotels have No refund for any cancellations/amendments.
  • Cancellation within 31 to 45 days prior to departure/ travel date will attract 50% of total cost as cancellation charges.
  • Cancellation within 30 to 16 days prior to departure/ travel date will attract 75% of total cost as cancellation charges.
  • Cancellation within 15 days prior to departure/ travel date will attract 100% of total cost as cancellation charges.
  • In case of cancellation on any grounds or what so ever is the reason or due to natural calamities or political strikes or medical/ health reasons etc, the first advance - deposit amount shall be forfeited/ shall not be refunded.
  • **The cancellation charges are based on the above mentioned grid or the deposit amount whichever is higher**.
  • Any amendments/ postpone of dates shall be treated as Cancellation.
  • In case of cancellation/postponed or No show the guest will be liable to pay the full amount as per our booking plan.
  • Accommodation shall be provided only for dates confirmed. No refunds for unused nights. POSTPONMENT AMOUNTS TO CANCELLTION.
  • No refunds in full or part for any service provided due to technical or other reasons beyond our control.
  • NON REFUNDABLE / NON TRANSFERABLE. All Disputes are subject to Bangalore Court Jurisdiction Only.

  • Refund Policy:-

    The refund accruing to the The Travel Cube’s Customer shall be processed within 20-40 working days from the date of the cancellation request and subject to receipt of the refunds from the service provider or Airline. If we have received the payment through a valid credit card, then the same will be refunded to your credit card. Payments made using any other form of payment will be refunded by cheque within a maximum of 40 days from date of cancellation of ticket/ tour package/ hotel/ car rentals. All refunds shall be processed subject to processing of refunds by the respective airline/service provider.

    • The Travel Cube acts only as a facilitator of services and shall not be held liable for any changes, deficiencies, disputes, etc. related to the services being provided by the third party service providers, including the matters related to delays in refunds or no refunds, of the fares and charges paid to third party service providers.
    • Please note convenience fee charged at the time of booking will not be refundable.
    • In case of cancellation on any grounds or what so ever is the reason or due to natural calamities or political strikes or medical / health reasons etc., the first deposit amount as advance or the 25% of total tour cost shall be forfeited/ shall not be refunded. **The cancellation charges are based on the above mentioned grid or the deposit amount whichever is higher**
    • All disputes are subject to Bangalore Jurisdiction court only.
    • No refunds after issuing of this confirmation.
    • In case of cancellation/postponed or No show the guest will be liable to pay the full amount as per our booking plan.
    • Accommodation shall be provided only for dates confirmed. No refunds for unused nights. POSTPONMENT AMOUNTS TO CANCELLTION.
    • No refunds in full or part for any service provided due to technical or other reasons beyond our control.
    • NON REFUNDABLE / NON TRANSFERABLE. All Disputes are subject to Bangalore Court Jurisdiction Only.

    • Privacy Policy

      1.What is this Privacy Policy?

      This privacy policy ("Privacy Policy") describes The Travel Cube’s policies and procedures on the collection, use and disclosure of the information provided by End Users and the Visitors (as defined herein) of the Websites. The Travel Cube shall not use the Users' information in any manner except as provided under this Privacy Policy. Every User who accesses or uses the Websites shall be bound by this Privacy Policy.

      2.Why this Privacy Policy?
      This Privacy Policy is published in compliance of: Section 43A of the Information Technology Act, 2000; Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 ("SPI Rules"); and Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011. 

      This Privacy Policy states the following:
      • The type of information collected from the Users, including Sensitive Personal Data Or Information (as defined below);
      • The purpose, means and modes of usage of such information; and
      • How and to whom we will disclose such information.


      3.What is Personal Information?

      "Personal Information" is defined under the SPI Rules to mean any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person. 


      The SPI Rules further define "Sensitive Personal Data or Information" of a person to mean Personal Information about that person relating to:

      • Passwords;
      • Financial information such as bank accounts, credit and debit card details or other payment instrument details;
      • Physical, physiological and mental health condition;
      • Sexual orientation;
      • Medical records and history;
      • Biometric information;
      • Information received by body corporates under lawful contract or otherwise;
      • User details as provided at the time of registration or thereafter; and
      • Call data records.
      • Information that is freely available in the public domain or accessible under the Right to Information Act, 2005 or any other law will not be regarded as Sensitive Personal Data or Information.


      Privacy Statements

      Users Note

      This section of the Privacy Policy applies to all Users.

      A condition of each User's use of and access to the Websites, and to the other services provided by The Travel Cube to End Users (together with the Websites, the ("Services") is his/her/its acceptance of the terms of use available at The Travel Cube ("Terms of Use"), which also involves acceptance of the terms of this Privacy Policy. Any User who does not agree with any provisions of the same is required to leave the Websites and/or stop using and delete its Applications immediately. 

      When browsing the Websites, a User is not required to provide Personal Information unless and until such User chooses to avail or sign up for any of the Services. 

      The Websites use temporary cookies to store certain data. Via does not store personally identifiable information in the cookies. Information collected by The Travel Cube, by any means whatsoever, that does not personally identify the User as an individual (such as, patterns of utilization described above) is exclusively owned by The Travel Cube and may be used by The Travel Cube and Third Party Service Providers for the technical administration of the Websites, Mobile Applications, User administration, research and development, business development, statistical analysis and business intelligence purposes. Additionally The Travel Cube may sell or otherwise transfer such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates.

      A User can set or amend his/her/its web browsers to delete or disable cookies. If a User chooses to disable cookies on his/her/its computer or mobile telecommunication device, it may impair, degrade or restrict access to certain areas of the Websites. Merely closing the web browser should ordinarily clear all temporary cookies installed by The Travel Cube. However, Users are encouraged to use the "clear cookies" functionality of their browsers to ensure deletion, as The Travel Cube cannot guarantee, predict or provide for the behaviour of the equipment of all the Users of the Websites.

      The Travel Cube respects your privacy and recognizes the need to protect the personally identifiable information (any information by which you can be identified, such as name, address, and telephone number) you share with us. We would like to assure you that we follow appropriate standards when it comes to protecting your privacy on our websites.

      In general, you can visit The Travel Cube website without telling us who you are or revealing any personal information about yourself. We track the Internet address of the domains from which people visit us and analyse this data for trends and statistics, but the individual user remains anonymous.

      Some of our web pages use "cookies" so that we can better serve you with customized information when you return to our site. Cookies are identifiers which web sites send to the browser on your computer to facilitate your next visit to our site. You can set your browser to notify you when you are sent a cookie, giving you the option to decide whether or not to accept it. The information we collect and analyse is used to improve our service to you.

      With specific reference to third party advertising, we use third-party service providers to serve ads on our behalf across the Internet and sometimes on this site. They may collect anonymous information about your visits to our website, and your interaction with our products and services. They may also use information about your visits to this and other websites to target advertisements for goods and services. This anonymous information is collected through the use of a 'pixel tag', which is industry standard technology used by most major websites. No personally identifiable information is collected or used in this process. Such third parties do not know your name, phone number, address, email address, or any personally identifying information.

      The Travel Cube does not sell or trade upon any of the above foregoing information without the consent of the user or customer. The foregoing information collected from the users/customers/travellers is put to the following use:
      • Customer name, address, phone number, traveller's name and age are shared with applicable service providers like the airlines, hotels, etc., for the purpose of reservation and booking the services for the customer/traveller.
      • Information like Credit Card Details and Net Banking Details are usually collected directly by the payment gateways and banks and not by The Travel Cube, but if ever stored or retained by us, remain internal and is never shared, except that they may be shared with third party private/government security agencies to screen for fraudulent activities. These details are also shared with certain third parties only for the purpose of processing 'Cash Back & Discounts' and Charge Backs, if applicable.
      • Information like Mobile no, e-mail address and postal address may be used for promotional purposes, unless the customer/user "opts-out" of such use. If you choose not to share this information, you can still visit the The Travel Cube website, but you may be unable to access certain options, offers and services.


      The Travel Cube takes appropriate steps to protect the information you share with us. We have implemented technology and security features and strict policy guidelines to safeguard the privacy of your personally identifiable information from unauthorized access and improper use or disclosure. The Travel Cube will continue to enhance its security procedures as new technology becomes available, and ensures that its security procedures are compliant with current applicable regulations.

      Visitors Note:

      No Sensitive Personal Data or Information is automatically collected by Via from any visitors of the Websites who are merely perusing or browsing the Websites ("Visitor"). 

      Nevertheless, certain provisions of this Privacy Policy are applicable to Visitors, and Visitors are also required to read and understand the privacy statements set out herein, failing which they are required to leave the Websites immediately.

      A User will not merely be a Visitor if the User has willingly submitted any personal data or information (including phone numbers, email ids, responses to surveys, etc.) to The Travel Cube through any means, including email, post, telephone calls, telephonic messaging or through the registration process on the Websites on device. All such visitors will be deemed to be, and will be treated as, End Users for the purposes of this Privacy Policy, and in which case, all the statements in this privacy policy apply to the User.

      End User Note:

      All the statements in this Privacy Policy apply to all End Users, and all End Users are therefore required to read and understand the privacy statements set out herein prior to submitting any Sensitive Personal Data or Information to The Travel Cube, failing which they shall be required to leave the Websites. 

      Where a User used the Services for making bookings for persons other than himself/herself/itself; the User shall confirm and represent that each of such persons shall be deemed to have agreed and authorised the User to disclose their Personal Information to The Travel Cube.

      The Travel Cube may require the End User to pay for the Services with a credit card, wire transfer, debit card or cheque. The Travel Cube will collect such End User's credit card number and/or other financial institution information such as bank account numbers and will use that information for the billing and payment processes, including but not limited to the use and disclosure of such credit card number and information to third parties as necessary to complete such billing operation. Verification of credit information, however, is accomplished solely by the End User through the authentication process. The End User's credit-card/debit card details are transacted upon secure sites of approved payment gateways which are digitally under encryption, thereby providing the industry standard degree of care as per current technology. The End User is advised, however, that Internet technology is not completely safe and User should exercise discretion on using the same.

      The End User acknowledges that all the information provided to The Travel Cube by the End User, including Personal Information, is voluntary. The End User has the right to withdraw his/her/its consent at any time, in accordance with the terms of this Privacy Policy and the Terms of Use, but please note that withdrawal of consent will not be retroactive.

      If an End User has inadvertently submitted any information to The Travel Cube prior to reading this Privacy Policy, and does not agree with the manner in which such information is collected, stored, or used, then the End User may access, modify, correct and eliminate the data about him/her/it which has been collected pursuant to his/her/its decision to become an End User. If the End User updates any of his/her/its information, The Travel Cube may keep a copy of the information which such End User originally provided to The Travel Cube in its archives for uses documented herein. The Travel Cube takes the End Users' rights seriously and encourages the End User to use them if the End User deems this to be appropriate.
      The End User may exercise these rights by emailing at thetravelcubes@yahoo.com

      The Travel Cube may communicate with End Users through emails, notices posted on the Websites, text, and other forms of messaging. 

      Notwithstanding the above, The Travel Cube shall not be responsible for any breach of security or for any actions of any third parties that receive Users' personal data or events that are beyond the reasonable control of The Travel Cube including, acts of government, computer hacking, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, etc.

      Note:
      • This is just a quotation, no bookings is on hold.
      • At the time of confirmation availability and quoted rates may vary.
      • GST 5% will be applicable on final bill.

      • FOR PAYMENT - ACCOUNT DETAILS:
        ACCOUNT NAME: THE TRAVEL CUBE
        ACCOUNT NUMBER: 232605000168
        BANK NAME: ICICI BANK
        BRANCH NAME: OLD AIRPORT ROAD, BANGALORE
        RTGS/NEFT IFS CODE: ICIC0002326

        SWIFT NUMBER: ICICINBBCTS
        IBAN NUMBER: DE92501108006231605970




Contact Now

+91-9986858009